Does AURA provide complimentary towels and locker facilities?

Guests are provided with 1 complimentary towel each for use during your experience and full changing facilities are available, with lockers, dryers and showers.

Bathrobes, Slippers and additional towels are available for purchase or rental at an additional charge.

May I bring my own refreshments to AURA?

For health and safety reasons, food and beverages are not permitted to be brought into AURA. We offer a full a la carte menu that can be purchased throughout your experience. Please do not bring any food or beverage to the venue.

Does the indoor lounge include pool access?

All indoor lounge experiences are excluding pool access. Reserved tables are located indoors, and guests have the opportunity to walk outdoors and experience the views, but pool access is not included.

Does AURA provide parking?

We offer complimentary valet parking through the St Regis hotel. If using Goole Maps, then enter St Regis The Palm as your destination.

Is AURA associated with a hotel?

We are located in The Palm Tower. AURA is not connected in anyway to any hotel. If you are a guest of a hotel in the same building, then advance tickets are still required. St Regis hotel guests may reach out to our reservations team in order to avail special rates.

Does AURA offer any discounts?

AURA is not currently offering any special discounts or promotions and valid tickets can only be purchased via our website or by reaching out to our reservations team. AURA is not liable for any tickets purchased via other channels.