Guests are provided with 1 complimentary towel each for use during your experience and full changing facilities are available, with lockers, dryers and showers.

Bathrobes, Slippers and additional towels are available for purchase or rental at an additional charge.

For health and safety reasons, food and beverages are not permitted to be brought into AURA. We offer a full a la carte menu that can be purchased throughout your experience. Please do not bring any food or beverage to the venue.

All indoor lounge experiences are excluding pool access. Reserved tables are located indoors, and guests have the opportunity to walk outdoors and experience the views, but pool access is not included.

Yes, all indoor lounge experiences (with no pool access) are fully redeemable towards food and beverages.

We offer complimentary valet parking through the St Regis hotel. If using Goole Maps, then enter St Regis The Palm as your destination.

We are located in The Palm Tower. AURA is not connected in anyway to any hotel. If you are a guest of a hotel in the same building, then advance tickets are still required. St Regis hotel guests may reach out to our reservations team in order to avail special rates.

AURA is not currently offering any special discounts or promotions and valid tickets can only be purchased via our website auraskypool.com or by reaching out to our reservations team. AURA is not liable for any tickets purchased via other channels.

The pool is the same depth of 1.25m / 4.1ft the full way around.

Guests below 15 years old are not allowed access to AURA at any time of the day. After 7pm, guests below 21 years old are not allowed access to AURA. Proof of identification is required, failure to provide such documentation may result in refused entry to AURA SKYPOOL without any refund. 15 to 18 years old must be accompanied by an adult.

Guests below 15 years old are not allowed access to AURA at any time of the day. After 7pm, guests below 21 years old are not allowed access to AURA. Proof of identification is required, failure to provide such documentation may result in refused entry to AURA SKYPOOL without any refund. 15 to 18 years old must be accompanied by an adult.