Guests below 15 years old are not allowed access to AURA at any time of the day. After 7pm, guests below 21 years old are not allowed access to AURA. Proof of identification is required, failure to provide such documentation may result in refused entry to AURA SKYPOOL without any refund. 15 to 18 years old must be accompanied by an adult.
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Can I enjoy AURA with my children?
Guests below 15 years old are not allowed access to AURA at any time of the day. After 7pm, guests below 21 years old are not allowed access to AURA. Proof of identification is required, failure to provide such documentation may result in refused entry to AURA SKYPOOL without any refund. 15 to 18 years old must be accompanied by an adult.
Is smoking permitted at AURA?
Smoking is permitted in all outdoor areas, no smoking is permitted in the indoor areas. We do not serve Shisha at AURA. Smoking of Cigars will not be allowed at AURA SKYPOOL.
Does AURA offer wheelchair access?
Wheelchair access is available throughout the venue, for guests reserving the outdoor areas, we suggest the City View for easiest access. If you or your guests require any special assistance during your visit we kindly ask you to reach out in advance to ensure we are best prepared for your arrival.
There are no access ramps into the pool. Access is only via the steps or ladders.
Is there a DJ at AURA?
For the afternoon and evening experiences, AURA’s resident DJ’s play a variety of deep house.
Which swimwear is required to enter the pool?
Appropriate swimwear must be worn at all times. Management reserves the right to deny any guest in inappropriate attire. Acceptable swimwear: any piece of clothing specifically designed as swimwear. one-piece/two-piece swimsuits, speedo’s, rash guard’s, board shorts and burkini’s. Unacceptable swimwear: abayas, sarees, cotton tops/bottoms, jeans, long pants, undergarments, street clothing and sheer/see-through items or other material deemed inappropriate. A wide range of swimwear is available for purchase in our boutique.
Is swimwear available to purchase at AURA?
Yes, we offer a wide variety of male and female swimwear, apparel, accessories as well as many thoughtful AURA gifting ideas to take home.
Does AURA offer food and beverages?
Our menu is inspired by the cosmopolitan collection of international sharing-style dishes with a Pan Asian spin to complement the destination’s vibrant atmosphere.
Does the menu have vegetarian/vegan options?
Vegetarian and Vegan options are available on our menu and our team will be happy to discuss any dietary concerns during your visit.
When can I place my last food and beverage orders during my experience?
Our kitchen closes 30 minutes before the end of your booked experience and our bar closes 15 minutes before the end of your experience.